Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We partner with third-party logistics service providers in order to effectuate Product shipping and delivery to you (“Logistics Partners”). The Products are usually dispatched within 2 to 4 days of receiving the Order on MithlaMart. We are using multiple shipping/delivery partner for smooth and on time delivery.
Do You Ship Internationally?
Yes
How Long Will It Take To Get My Package?
3-7 Working Days, except some technical or other issues.
PAYMENT
What Payment Methods Are Accepted?
All major/Minor Payment methods are accepted including Debit/Credit/UPI/Net Banking etc.
Is Buying On-Line Safe?
100% Safe and Reliable.
Order & Retunrs
How do I place an Order?
Its very simple. Visit MithlaMart.com>Shop>Select Item>Checkout>Place Order
How Can I Cancel Or Change My Order?
As per term & Condition, it will be processed. Simply you can cancel/Return the product with time line through return portal. You may also email or send WhatsApp massage to cancel/return the products.
Do I need an account to place an order?
No, But if you create a account, it will help you to track the order status.
How Do I Track My Order?
Through tracking ID by clicking
" https://mithlamart.com/index.php/order-tracking/ "
How Can I Return a Product?
For Return you can visit the my order section of your profile and simply request for return.