Frequently Asked Questions


What Shipping Methods Are Available?

We partner with third-party logistics service providers in order to effectuate Product shipping and delivery to you (“Logistics Partners”). The Products are usually dispatched within 2 to 4 days of receiving the Order on MithlaMart. We are using multiple shipping/delivery partner for smooth and on time delivery.

Do You Ship Internationally?


How Long Will It Take To Get My Package?

3-7 Working Days, except some technical or other issues.


What Payment Methods Are Accepted?

All major/Minor Payment methods are accepted including Debit/Credit/UPI/Net Banking etc.

Is Buying On-Line Safe?

100% Safe and Reliable.

Order & Retunrs

How do I place an Order?

Its very simple. Visit>Shop>Select Item>Checkout>Place Order

How Can I Cancel Or Change My Order?

As per term & Condition, it will be processed. Simply you can cancel/Return the product with time line through return portal. You may also email or send WhatsApp massage to cancel/return the products.

Do I need an account to place an order?

No, But if you create a account, it will help you to track the order status.

How Do I Track My Order?

Through tracking ID by clicking " "

How Can I Return a Product?

For Return you can visit the my order section of your profile and simply request for return.
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